Egypt After-Sales

Overview

GB Auto operates Egypt’s largest and fastest-growing network of after-sales service centers for passenger cars, motorcycles and three-wheelers, and commercial vehicles and construction equipment. After-sales is a vital component of the company’s Motorcycles & Three-Wheeler division and is a key differentiator for GB Auto in Egypt as motorcycle and three-wheeler customers place importance on the availability of spare parts and service center. The Commercial Vehicles & Construction Equipment business unit is also supported by a robust after-sales framework that extends GB Auto’s total care model to customers, offering GB Auto customers throughout Egypt a nationwide network of owned-retail showrooms including 14 after-sales service centers.

Passenger Cars

The company’s 3S business model promises showrooms, services, and spare parts. GB Auto currently owns 14 large service centers, more than 711 service bays, and 25 showrooms. This along with the company’s numerous partnerships with independent automotive retailers and its spare parts distribution channel that stretches across the country allows the company to deliver comprehensive service within the Egyptian car market. The company is the leading service provider for Chery passenger cars in its home market.

Motorcycles & Three-Wheelers

GB Auto provides its motorcycle and three-wheeler customers the same comprehensive service it offers its car buyers, and the group’s 3S business model — showrooms, service, and spare parts — extends to its motorcycles and three-wheelers business as well.

Commercial Vehicles & Construction Equipment

The Commercial Vehicles & Construction Equipment unit is supported by a robust after-sales framework that extends GB Auto’s total care model to customers of this key line of business. This business unit offers GB Auto customers throughout Egypt a nationwide network of owned-retail showrooms, including 14 after-aales service centers.